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Primo IT have formed a partnership with specialist support firm Comms-care to provide leading desktop, server & network support across the UK, Ireland and mainland Europe.

Their technology portfolio includes Routing & Switching, Servers & Desktops, Wireless, Voice & Unified Communications and Security. This portfolio incorporates all the leading network vendors including Cisco, VMware, Dell, 3Com, Nortel, Juniper, IBM, HP, Extreme Networks and many more.

All our support services are delivered through a single-point-of-contact, utilising the comprehensive range of skills and resources within a dedicated 24/7 technical assistance centre.

Services include:

> UK, Ireland and mainland Europe coverage
> A single point of contact for all related incidents
> Guaranteed responses and fixes within defined service level agreement
> Access to 48 spares locations
> A network of accredited field based engineers backed up by specialist consultants
> 24/7 Service Desk and call logging facility
> Service delivery management
> Remote and onsite trouble shooting services

Download our 90 second overview

Primo IT and Comms-care have invested heavily in the training and accreditation of their support teams. For more information on how Primo IT can help you please complete the form below or call your account manager today.